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Customer Service

  • Shipping & Delivery

    We are proud to provide you with both UPS and USPS as shipping options to get your package to you ASAP. Our site provides you with upgradeable shipping options and we do provide international delivery services if requested. We make every effort to fill your order the same day it is placed, however during peak season (fall and winter) we do our best to make sure processing is no more than 2 days. When choosing our Basic Shipping Option, please allow up to 2 days for your order to be shipped. Orders placed after 2pm CST are not guaranteed to be shipped same day unless arrangements are made otherwise. Our shipping cutoff for each week is 2pm CST on Friday, excluding Holidays. All orders placed after 2pm CST on Friday, will not be shipped until the following Monday. All shipping transit times are provided via your carrier of choice. Please consult the UPS or USPS website for further information. Elusive Wildlife Technologies, LP does not provide shipping refunds due to acts of God or severe weather conditions that may interrupt or delay delivery of your purchase. We are not responsible for any delivery delay or lost package due to carrier negligence or interruption of service due to carrier breakdown. If you need further assistance with placing your order, feel free to contact us at 1-800-780-6861 and our customer service team will be glad to assist you.

  • Privacy & Security

  • Returns & Replacements

  • Ordering

  • Payment, Pricing & Promotions

  • Viewing Orders

  • Updating Account Information